Reservations
The reservation flow for a PMS connected to the Smarthotel channel manager consists of three messages.
- The PMS first will send a request to the channel manager to retrieve one or more reservations with the OTA_ReadRQ.
- The channel manager will respond with the OTA_ResRetrieveRS which will deliver the reservations requested to the PMS.
- As the channel manager needs to know if the PMS was able to handle the reservations without any errors, the PMS needs to send a OTA_HotelResModifyRQ. With this request, the channel manager will change the status of the reservation to "picked up".