Reservations

The reservation flow for a PMS connected to the Smarthotel channel manager consists of three messages.

  1. The PMS first will send a request to the channel manager to retrieve one or more reservations with the OTA_ReadRQ.
  2. The channel manager will respond with the OTA_ResRetrieveRS which will deliver the reservations requested to the PMS.
  3. As the channel manager needs to know if the PMS was able to handle the reservations without any errors, the PMS needs to send a OTA_HotelResModifyRQ. With this request, the channel manager will change the status of the reservation to "picked up".